Privacy Policy
At Travel With Lesley Whyte Limited, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020 and any other applicable laws.
1. Information We Collect
When you book with us, we collect:
- Name and email address – collected at the point of booking.
- Dietary requirements, emergency contacts, and health/mobility information – collected prior to your tour departure.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your booking – including flight ticketing, room reservations, and other travel arrangements.
- To share necessary details only with relevant third-party service providers (e.g., airlines, hotels, operators) for the sole purpose of fulfilling your travel arrangements.
- For communication – adding you to our email distribution list to share tourupdates, newsletters, or special offers. You may unsubscribe at any time via the link provided in our emails.
3. Information We Do Not Share
- We do not forward, sell, or disclose your email address or personal details to any third parties for marketing, database inclusion, or survey purposes.
- All requests from third-party organisations for your personal details are denied, unless legally required.
4. Retention of Information
- Name and email address: Retained securely for future communication and record of bookings.
- Dietary, health, mobility, and emergency contact details: Used only for the specific tour you are booked on. These details are not retained after the completion of your trip. For any new booking, we will request this information again.
5. How We Protect Your Information
We take all reasonable steps to ensure your information is stored securely and protected from unauthorised access, disclosure, alteration, or misuse. This includes:
- Secure electronic storage systems with restricted access.
- Ensuring third-party providers comply with privacy obligations when handling your details.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of your information if you believe it is inaccurate or
incomplete. - Unsubscribe from our email distribution list at any time.
Requests can be made in writing to: lesley@travelwithlesleywhyte.com
7. Cookies & Website Use
Our website may use cookies to improve your browsing experience. These do not collect personally identifiable information unless you voluntarily provide it through a booking or contact form.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will apply from the date published.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Travel With Lesley Whyte Limited
